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Dear [FIRST],
Welcome to this month’s issue of the Graphic Arts Wire. Each month you will receive helpful bindery tips and useful industry information from your friends at [COMPANY].

Today’s Spotlight: Adhesive Binding Crossover Images
Planning for perfect binding crossovers is part art and part science. In addition to grinding 1/8 in. (3.2 mm) off the signature spine, accurate crossovers depend on your layout and how the books are opened. For maximum operator flexibility, place your crossover images 3/16 in. (4.8 mm) from the spine edge. Your crossovers should appear to meet right at the spine. To achieve this effect, strip your copy 1/16 in. (1.6 mm) short of the grind-off area. If your book is thick or is printed on heavy paper, nudge the image outward, perhaps another 1/32 in. (0.8 mm). If your book is thin, nudge the image closer to the grind-off area. In general, diagonal lines are among the toughest to visually line up.

When you have crossovers between signatures, folding accuracy is a huge factor. In these cases, if you’re using a trade bindery, do yourself a favor and let them do all the signature folding.

“Green” is the new black
Environmentally friendly printing is hot topic for virtually everyone in the graphic arts industry. Knowing where to find the most up-to-date information and how to go about getting the top environmental certifications can be tricky. The following links are valuable resources for this information and can outline the steps your company can take to be a friend to the earth.

As gas prices soar many companies are cutting back and sometimes eliminating sales travel. Not seeing your clients face-to-face can be challenging but overcoming that obstacle is certainly within reach. These tips will help you keep in touch and keep that strong relationship even if you’re not in their office.
• Increase the frequency of phone calls. If a weekly visit used to keep the relationship strong, make sure you call at least twice a week. You can make up for the lack of personal interaction if you’re talking more. Try an online meeting. GoToMeeting and WebEx are two well-known services.
• Follow up phone calls with an email summary. This provides a summary of what was discussed and creates a tangible trail of what was agreed upon. It’s like an electronic handshake.
• Give each customer your undivided attention when you are on the phone with him or her. It’s easy to become distracted or attempt to “multi-task” when your customer can’t see you, however treating each call just as you would an onsite meeting keeps the good relationship you’ve worked so hard to build.
As the economy continues to present challenges, we have to find better, smarter ways of doing business.

August 19 - 20, 2008
Train the Trainer
Adopting a PIA/GATF Curriculum? This course provides program manuals and resource materials to help you get the best results. The workshop leader covers program materials in-depth and reviews best practices in adult learning principles.
August 26, 2008
Lean and Green National Seminar Tour, Boston, MA
This one-day seminar leverages important concepts from Lean Manufacturing and Sustainable, Green Printing to help your company cut environmental and production waste and eliminate non-value-added activities. Combining Lean Manufacturing with sustainable practices will improve your bottom-line financial performance and help you to better serve the needs of your customers.
August 28, 2008
Lean and Green National Seminar Tour, Baltimore/DC
This one-day seminar leverages important concepts from Lean Manufacturing and Sustainable, Green Printing to help your company cut environmental and production waste and eliminate non-value-added activities. Combining Lean Manufacturing with sustainable practices will improve your bottom-line financial performance and help you to better serve the needs of your customers.
August 5 - September 11, 2008
NAPL/NAQP WEBINAR DEMONSTRATING SURVEY ADVANTAGE CSI PROGRAM
Focus: Overview of the NAPL Network CSI Program. We focus on how to use customer feedback to identify new growth opportunities, drive team effectiveness and efficiencies, and improve profit. Also review how to implement an effective project by project customer feedback process.

A binding and finishing company owner was dismayed when a brand new business much like his own opened up next door and erected a huge sign which read 'BEST DEALS.'
Making matters worse, a few days later another similar competitor opened up on his other side and announced its arrival with an even larger sign, reading 'LOWEST PRICES.'
The owner in the middle panicked, until he got an idea. He put the biggest sign of all over his own shop. It read: 'MAIN ENTRANCE.'

Wraparound.
- A folio or insert placed around a signature before stitching and binding.
- An increased gutter allowance for the outside pages of larger (32-, 48-, and 64-pg signatures to compensate for creep
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